Return & Refund Policy
Cancellation Policy:
- Orders can be cancelled only before dispatch.
- Once the order has been shipped, cancellation will not be allowed through the website.
Return Policy:
- Due to the perishable nature of food products, Pickles are non-returnable and non-exchangeable.
- Returns will be accepted only in the following cases:
- Damaged or leaking product
- Expired product
- Wrong item delivered
- Missing item in a combo order
- If pickup service is unavailable at your location, you may be required to share clear images/videos of the damaged product for verification.
Refund Policy:
- Once the issue is verified and approved, the refund will be processed.
- Refund will be initiated within 5–7 working days to the original mode of payment.
Important Notes:
- Products must be unopened and in original sealed condition to qualify for any claim.
- Complaints must be raised within 48 hours of delivery with proper images.
- Taste preference, spice level, or personal liking is not considered a valid reason for return.
- Minor variations in color, texture, or oil layer are natural and not considered defects.